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1. Shipping rates

Urgent-Cargus - 15 lei - transit time 2 days (Only in the coverage area)

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PAYMENT - Customers at the first order can pay only by payment with PO. Starting with the second order, they will also have a refund and payment option.

By payment in a bank account - only for euros

Delivery time:

The average delivery time by courier is displayed on the first page of the site and is dynamic depending on the number of orders received

Delivery time is measured in working days.

 The delivery time for the accessories produced in our workshop will have a maximum delivery time of 7 days

The maximum delivery time is 7 days. By "delivery" we mean the date on which the package leaves us and not the date on which it reaches the buyer. Courier transit times are 24 to 48 hours.

In exceptional cases we reserve the right to increase the delivery time. In this situation the client will be informed as soon as possible.

 We do not ship to "Post Remaining" or mailbox!

Prices include VAT (19%)

Complaints form: -----

Return:

According to the legislation in force, the waiver of purchase is applicable only to individual customers.

According to Emergency Ordinance no. 34/2014: "... the consumer benefits from a period of 14 days to withdraw from a distance contract or from a contract outside the commercial premises, without having to justify the withdrawal decision and without incurring other costs other than those provided for in Article 13 (3) and Article 14. " The complete document can be read on the ANPC website.

.Delivery form template

This form will only be returned completed if you wish to withdraw from the contract.

 To [insert name, postal address and, if applicable, telephone number, fax number and e-mail address of the professional]:

- I hereby inform you (*) of my / our withdrawal (*) from the contract relating to the sale of the following products (*) / provision of the following services (*) - Ordered on (*) / received on ( *) (*) Delete where not applicable. - Name of the consumer (s) - Address of the consumer (s) - Signature of the consumer (s) (only if this form is notified on paper) - Date

Starting with January 9, 2016, the provisions of Regulation no. 524/2013 on the online settlement of consumer disputes. CLICK HERE.

.Delivery form template

This form will only be returned completed if you wish to withdraw from the contract.

 To [insert name, postal address and, if applicable, telephone number, fax number and e-mail address of the professional]:

- I hereby inform you (*) of my / our withdrawal (*) from the contract relating to the sale of the following products (*) / provision of the following services (*) - Ordered on (*) / received on ( *) (*) Delete where not applicable. - Name of consumer (s) - Address of consumer (s) - Signature of consumer (s) (only if this form is notified on paper) - Date

Starting with January 9, 2016, the provisions of Regulation no. 524/2013 on the online resolution of consumer disputes. Online dispute resolution.

Cancellation of purchase within 14 days can be applied only for products delivered by mail or courier.

The returned product must be in the same condition in which it was delivered (in the original packaging with all accessories, with the labels intact and the documents that accompanied it). The return costs will be borne by the customer and the refund of the value of the product will be made within 30 days from the return. Do not ship return parcels with a refund. We will not receive them!

If the product is returned in a condition in which it can no longer be sold as new, we reserve the right to charge a fee for returning to the original stage (if possible) or to cover the price difference resulting from the sale of the product as a second -hand or, at the client's option, we will resend the product, at his expense.

This clause applies according to O.G. 130/2000, in case of purchasing products from this site using remote communication techniques, applying the definitions contained in O.G. 130/2000 art. 2 lit.e.

If the products shipped do not correspond to those ordered by you, contact us and we will change them at our expense.

The return of the products is made to SC NUR TRADE SRL with the same carrier with which you received the package (Fan Courier, DPD, TNT, Urgent Cargus, Prioripost). DO NOT ship through the service

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